Privacy Policy

Dharma Shala Pty Ltd is committed to providing quality services to you and this policy outlines how we handle information including Personal Information.

Information we collect

Personal Information is information that identifies an individual. Examples of Personal Information we collect include: names, email addresses or phone numbers.

This Personal Information is obtained when you interact with us during classes, workshops or events, via our staff or contractors by telephone, by email, via our website www.dharmashala.com.au and in some cases through third parties. We don’t guarantee website links or the policies of third parties.

We may receive click stream data when you visit our website via the internet. Click stream data includes information such as IP addresses, date and time of your visit, pages visited and similar standard internet information.

We may utilise cookies on our website from time to time including for Google Analytics. A ‘cookie’ is a small file placed in your web browser that collects information about your web browsing behaviour.

Our use of ‘cookies’ and click stream data allow us to gather statistics about how our website is accessed and to ensure we can deliver our services to you.

How we use collected information

We collect information and your Personal Information for the primary purpose of providing and improving our services to you.

This purpose includes any provision of information to our partners and our marketing related activities. We may also use your Personal Information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing.

Any sensitive information you provide to us will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law.

Disclosure of Personal Information

Your Personal Information may be disclosed in a number of circumstances including the following:

  • To third parties if order to provide or improve our services and
  • Where required or authorised by law.

Security of Personal Information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Accessing or updating Personal Information

It is an important to us that your Personal Information is up to date. You may access the Personal Information we hold about you or update and/or correct it, subject to certain exceptions.

If you wish to access or update your Personal Information, please contact us in writing. We will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date to ensure we can continue to provide quality services to you.

In order to protect your Personal Information we may require identification from you before releasing the requested information.

Policy Updates

This Policy may change from time to time and is available on our website.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at: privacy@dharmashala,com.au

Updated 21st October 2018